If you cannot find the download email, please first check your spam or junk folder, as these emails can sometimes end up there. If it is not in there either, then chances are the email address you used does not accept incoming emails. Do not worry, we will reply to you and get your products sent over as soon as possible.

As soon as your order goes through, we send you an email with a download button. Just click it and your files will download to your device, ready to open. If the email has not arrived, check your spam or junk folder first.

Just double click the file to open it in Excel. If a yellow bar appears at the top, click "Enable Editing" so you can type in the cells and use the links. Every template also comes with a short Quick Start guide that walks you through getting going, so you are never left guessing.

Yes. Upload the file to your Google Drive, then open it with Google Sheets. Everything works the same way, though you may notice small formatting differences between Excel and Google Sheets, which is completely normal.

Yes. The templates work in Excel on both Windows and Mac, and in Google Sheets on any device with a web browser.